Return Policy
14-Day Return & Refund Policy
At [Your Business Name], we want you to feel confident in your purchase. If, for any reason, you are not fully satisfied with your class or product, we offer a 14-day return policy from the date of purchase, subject to the terms below.
Eligibility for Returns
-
Digital Products (e.g., courses, e-books, downloadable content):
-
Returns for digital products are available within 14 days of purchase.
-
To be eligible for a refund, you must not have accessed or completed more than 20% of the course content.
-
Please provide proof of purchase and a brief explanation of why you are seeking a refund.
-
-
Physical Products:
-
Returns must be initiated within 14 days of receiving the item(s).
-
Items must be unused, in their original condition, and include all original packaging.
-
Return shipping costs are the responsibility of the customer, unless the product is defective or incorrect.
-
Refund Process
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
If approved, a refund will be processed to your original method of payment within 7-10 business days.
-
If the return is for a physical product, the refund will be issued minus any shipping fees, unless the product was defective.
Non-Refundable Items
-
Gift cards
-
Classes or products purchased on sale or with a discount
-
Any product that has been used, damaged, or is incomplete
How to Initiate a Return
-
For digital products, please email [your email address] with your order details and reason for refund.
-
For physical products, contact us at [your email address or phone number] to initiate a return. We will provide the return address and further instructions.
If you have any questions or concerns, please reach out to us at [your email address] or [phone number]. We are here to help!